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A well-planned change should cause little or no disruption. We document your users, systems, suppliers and current arrangements before transferring access and responsibilities in a controlled sequence.

Not necessarily. We can first review your requirements and current arrangements confidentially. Your existing provider will only be contacted once you authorise us to begin the handover.

Typical information includes administrator access, Microsoft 365 details, domain and DNS access, backup information, network documentation, supplier contacts and licence records.

We help identify what access and information belongs to your business and what can be recovered independently. Most transitions can still move forward, although some additional discovery may be required.

The timescale depends on your number of users, locations, systems and the quality of the existing documentation. We provide a clear handover plan and timetable before the switch begins.

Yes. We review areas such as administrator access, multi-factor authentication, backups, endpoint protection, patching and Microsoft 365 security during onboarding.

We contact you to understand your organisation, current challenges and what you expect from a new provider. The initial conversation is free and does not commit you to changing provider.